Client story · IKEA (Ingka Group)
Supplier engagement at Ingka: suppliers as co-creators of value
A global virtual summit that turned Ingka's most strategic suppliers into co-owners of its vision.
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60,000
suppliers in Ingka's supplier ecosystem
79%
of suppliers gained greater clarity on IKEA's vision
84%
identified new opportunities for collaboration and innovation
74%
felt stronger alignment on sustainability goals
The context
Ingka Group, the largest IKEA retailer, wanted to move from transactional supplier relationships to real partnership. That meant uniting 60,000 suppliers across regions, sectors and time zones behind one purpose: a better everyday life for people and the planet.
What we built
An ecosystem of innovation
Ingka Supplier Day 2022, a half-day global virtual summit built around four themes: Planet Positive, People Powered, Omnichannel Excellence and Partnering with Impact. Keynotes from Ingka leaders, co-creation workshops and live discussions invited suppliers to co-design the next chapter of sustainable growth.
How we did it
We grouped key suppliers under the four themes and appointed an internal sponsor for each. We designed a global format that felt local, and turned each theme into a lasting collaboration lever rather than a one-off message. Afterwards, Ingka moved to more frequent supplier events, creating an ongoing platform for shared progress.
Impact
Systems
Exploration
Video
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