RROLEAAGENCYIIMPACTSSYSTEMSEEXPLORATIONMakingItStickBuildCapabilityScalePilotsPrepareDataGovernAIDriveAdoptionDriveROIRole RedesignUpskillingWorkflowsRedesign & ReskillPeople & CultureDiverse TeamEmployee AIHuman-Machine IntelligenceCareer PathsDigital HRAI LiteracyCentralised AISkillsMomentumCulture & ChangeBusiness CaseRemoving BarriersAlways-On ChangeAI-Ready CulturePurposeTransformation LeadershipCommunicationsEarly AdoptersAI StrategyMotivationStrategic VisionUrgencyPersonalised ChangeExperimentationAutomationSponsorshipStatus ChecksChange TriangleAbilityMaking It StickDeploy–Reshape–InventResource AllocationChange MeasurementPilotsOKRs & KPIsBusiness ImpactPerformanceUse-CasesAI MaturityShort-Term WinsRoadmapAssetsSequenced InvestmentsCapability-BuildingProcess MonetisationAI GovernanceOversightRisk & ComplianceIncident ReportingProhibited AITrustRisk ClassificationConformity AssessmentExplainabilityAI EthicsAdvisory CommitteeEthics DesignGovernanceRobustnessMonitoringAccountability EmbeddedSafetySustainabilityResponsible AIData PrivacyFairnessTransparencyAI PoliciesObligationsData StrategyData AccessibilityGenAIData DocumentationData GovernanceData QualityData ManagementData SharingData OwnershipData IntegrityEmbedded DataData ArchitectureData AssetsData FitnessCross-Functional CollaborationScaling AIModular ArchitectureMLOpsHyperautomationChange ImpactAgile ChangeDocumentationAI InventoryIntegrationAI EngineeringAI EcosystemsManaged ServicesManual Process LogsAI Model LifecycleReliabilitySecurityOperating ModelAgile OpsDistributed TechnologyScalable EnterpriseAI MaturityAwarenessBCG AI at ScaleBoomi ProcessDeloitteEU AI ActGartnerGoogleIBMKotterKPMGMcKinseyMITProsci
    Making It Stick — AI transformation lever in the Future Positive Atlas

    DRIVE ADOPTION / CM-9

    Making It Stick

    0.32Adaptability average

    Reinforcement sustains AI adoption so that new behaviours stick over the long term. Prosci uses recognition, rewards, and feedback systems as a safety net against regression to old habits, holding new tools and processes in place through continuous accountability. The reasoning is that adoption is fragile in its early life: without active support, people drift back to familiar ways of working, and the gains of a transformation quietly erode.

    Potential across the 5 Future Positive Principles

    Self-Directed
    Agency-Centered
    Impact-Led
    System-Focused
    Evolution-Driven
    Industry Standard baseline
    Future Positive potential

    Source Frameworks